HP ProCurve 802.11a/b/g MultiService Access Point Series J9374A, J9379A, J9524A, J9380A, J9383A, J9360A, J9364A, J9527A, J9365A, J9368A, J9528A, J9369A, J9373A, J9356A, J9357A

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ProCurve 802.11a/b/g MultiService Access Point Series overview

HP ProCurve MultiService Controller Series - Click to enlarge

» Click to enlarge photo - opens simulated dialog

HP ProCurve offers intelligent single, dual and tri radio Access Points designed to provide reliable, easy-to-use wireless connectivity across the network. HP Procurve also offers integrated RF Security Sensors in some of their APs. All the HP ProCurve MSM Access Points and integrated RF Security Sensors operating are managed by any of the HP ProCurve MSM Controllers and the HP ProCurve IDS/IPS controller for the RF Security Sensors. All the HP ProCurve Access Points can also work in autonomous mode. The HP ProCurve MSM Access Points require a single Power over Ethernet (PoE) cable drop and are IEEE802.3af compliant or can be powered directly via a power adaptor. HP Procurve has a full range of both indoor and outdoor Access Points.

Product update

MAC Address Schema Change:
We are finalizing the integration of Colubris (previous acquisition) products by transitioning MAC Address assignments to HP ProCurve MAC address assignments.

HP will be doing a Product Roll to support this requirement.

HP ProCurve Statement on New DFS EU Standards
As of July 1st 2010, all wireless devices sold in the EU countries and any country that participates in the EU free market, must meet stringent Dynamic Frequency Selection (DFS) requirements for radar detection and avoidance.

HP will be doing a Product Roll to support this requirement.

For specific product roll details see our MAC Address A-to-B Roll and DFS Disablement Announcement.

802.11a/b/g MultiService Access Point Series

802.11a/b/g MultiService Access Point Series

HP ProCurve Switch 8212 - click to enlarge

Overview

» Features

» Specifications

» Accessories

» Services & Support

» Buy Now!

Model specifications

» HP ProCurve MSM310 Access Point US (J9374A)

» HP ProCurve MSM310 Access Point WW (J9379A)

» HP ProCurve MSM310 Access Point JP (J9524A)

» HP ProCurve MSM310-R Access Point US (J9380A)

» HP ProCurve MSM310-R Access Point WW (J9383A)

» HP ProCurve MSM320 Access Point US (J9360A)

» HP ProCurve MSM320 Access Point WW (J9364A)

» HP ProCurve MSM320 Access Point JP (J9527A)

» HP ProCurve MSM320-R Access Point US (J9365A)

» HP ProCurve MSM320-R Access Point WW (J9368A)

» HP ProCurve MSM320-R Access Point JP (J9528A)

» HP ProCurve MSM325 Access Point US (J9369A)

» HP ProCurve MSM325 Access Point WW (J9373A)

» HP ProCurve MSM335 Access Point US (J9356A)

» HP ProCurve MSM335 Access Point WW (J9357A)

Product overview

Single, dual and tri radio
Intelligent traffic forwarding, Built-in security
Self-healing, Advanced mesh capabilities
Client Access
Indoor and Outdoor enclosures

♦ For as long as you own the product, with next-business-day advance replacement (available in most countries). The following hardware products have a five-year hardware warranty for the disk drive and lifetime hardware warranty (for as long as you own the product) for the rest of the module: HP ProCurve ONE Services zl Module, HP ProCurve Threat Management Services zl Module, and HP ProCurve MSM765zl Mobility Controller. The following hardware products and their related series modules have a one-year hardware warranty with extensions available: HP ProCurve Routing Switch 9300m series, HP ProCurve Switch 8100fl series, HP ProCurve Network Access Controller 800, and HP ProCurve DCM Controller. The following hardware products have a one-year hardware warranty with extensions available: HP ProCurve M111 Client Bridge, HP ProCurve MSM3xx-R Access Points, HP ProCurve MSM7xx Mobility and Access Controllers, HP ProCurve RF Manager IDS/IPS Systems, HP ProCurve MSM Power Supplies, HP ProCurve 1-Port Power Injector, HP ProCurve CNMS Appliances, and HP ProCurve MSM317 Access Device. Standalone software, upgrades, or licenses may have a different warranty duration. For details, refer to the ProCurve Software License, Warranty, and Support booklet at www.procurve.com/warranty.

Industry-leading warranty

Lifetime Warranty: for as long as you own the product, with next-business-day advance replacement (available in most countries)

Connectivity

Auto-MDIX: automatically adjusts for straight-through or crossover cables on all 10/100 ports
IEEE 802.3af Power over Ethernet (PoE) support: simplifies deployment and dramatically reduces installation costs by helping to eliminate the time and cost involved in supplying local power at each access point location

Mobility

Anywhere, anytime wireless coverage:
- Single, dual, and tri-radio IEEE 802.11a/b/g access points
- Per-radio software-selectable configuration of frequency bands
- Self-healing, self-optimizing local mesh extends network availability
- Wi-Fi Alliance certified for interoperability with all 802.11a/b/g client devices
- IEEE 802.3af PoE or external power cord on selected models
Interoperability: Wi-Fi Alliance certifications, including IEEE 802.11g Wi-Fi and WPA2 to help ensure multivendor interoperability
Virtual Service Communities (VSCs):
- Up to 16 SSIDs, each with unique MAC address, configurable SSID broadcasts
- Individual security and QoS profiles per VSC
- Configurable DTIM and minimum data rate per VSC
- Each VSC can be mapped to separate IEEE 802.1Q VLANs
- WMM and/or WMM-PS
- Security filter
- IP filter
AP Client Access Control functions:
- IEEE 802.1x authentication using EAP-SIM, EAP-FAST, EAP-TLS, EAP-TTLS, and PEAP
- MAC address authentication using local or RADIUS access lists
- RADIUS AAA using EAP-MD5, PAP, CHAP, and MS-CHAPv2
- RADIUS Client (RFC 2865 and 2866) with location-aware support
- Layer 2 wireless client isolation
Auto Channel Select (ACS): helps reduce radio co-channel interference by automatically selecting the radio channel with the least interference

Security

Choice of IEEE 802.11i, Wi-Fi Protected Access 2 (WPA2), or WPA: locks out unauthorized wireless access by authenticating users prior to granting network access; robust Advanced Encryption Standard (AES) or Temporal Key Integrity Protocol (TKIP) encryption secures the data integrity of the wireless traffic
Local wireless bridge client traffic filtering: when enabled, prevents communication between wireless devices associated with the same access point
IEEE 802.1X: provides port-based user authentication with support for Extensible Authentication Protocol (EAP) MD-5, TLS, TTLS, and PEAP with choice of AES, TKIP, and static or dynamic WEP encryption for protecting wireless traffic between authenticated clients and the access point

Quality of Service (QoS)

IEEE 802.1p prioritization: delivers data to devices based on the priority and type of traffic
SpectraLink voice priority (SVP) support: prioritizes SpectraLink voice IP packets sent from a SpectraLink NetLink SVP server to SpectraLink wireless voice handsets to help ensure excellent voice quality
Wireless:
- L2/L3/L4 classification: IEEE 802.1p VLAN priority, SpectraLink SVP and DiffServ
- Wi-Fi MultiMedia (WMM), IEEE 802.11e EDCF, and Service-Aware priority assigned by VSC
- Maximum VoIP call capacity: 12 active calls on IEEE 802.11a/b/g/n
Network management:
- Fully manageable using HP ProCurve Manager 3.0 AU1 and HP ProCurve Mobility Manager 3.0 AU2
- SNMP v2c, SNMP v3, MIB-II with Traps, and RADIUS Authentication Client MIB (RFC 2618)
- Embedded HTML management tool with secure access (SSL and VPN)
- Scheduled configuration and firmware upgrades from central server
Diagnostic:
- Client event log records association, authentication, and DHCP events
- Packet capture tool for Ethernet and IEEE 802.11 interfaces (PCAP format)
- Data rate matrix
RF management:
- Automatically selects channel on power-up and continuously improves channel selection based on background interference scan
- Configurable background rogue scanning
- Automatically adjusts transmit power to reduce interference

Warranty and support

ProCurve Lifetime Warranty: for as long as you own the product, with next-business-day advance replacement (available in most countries)
Electronic and telephone support: limited electronic and telephone support is available from HP; refer to the HP Web site at www.procurve.com/support for details on the support provided and the period during which support is available
Software releases: refer to the HP Web site at www.procurve.com/support for details on the software releases provided and the period during which software releases are available

»Return to top

Models

» HP ProCurve MSM310 Access Point US (J9374B)

» HP ProCurve MSM310 Access Point WW (J9379B)

» HP ProCurve MSM310 Access Point JP (J9524B)

» HP ProCurve MSM310-R Access Point US (J9380B)

» HP ProCurve MSM310-R Access Point WW (J9383B)

» HP ProCurve MSM320 Access Point US (J9360B)

» HP ProCurve MSM320 Access Point WW (J9364B)

» HP ProCurve MSM320 Access Point JP (J9527B)

» HP ProCurve MSM320-R Access Point US (J9365B)

» HP ProCurve MSM320-R Access Point WW (J9368B)

» HP ProCurve MSM320-R Access Point JP (J9528B)

» HP ProCurve MSM325 Access Point US (J9369B)

» HP ProCurve MSM325 Access Point WW (J9373B)

» HP ProCurve MSM335 Access Point US (J9356B)

» HP ProCurve MSM335 Access Point WW (J9357B)

Standard specifications across all models

» Radio characteristics

» Emissions

» Standards and protocols

Model specifications

	HP ProCurve MSM310 Access Point US (J9374B) HP ProCurve MSM310 Access Point WW (J9379B) HP ProCurve MSM310 Access Point JP (J9524B)	HP ProCurve MSM310-R Access Point US (J9380B) HP ProCurve MSM310-R Access Point WW (J9383B)	HP ProCurve MSM320 Access Point US (J9360B) HP ProCurve MSM320 Access Point WW (J9364B) HP ProCurve MSM320 Access Point JP (J9527B)
Ports
	2 RJ-45 auto-sensing 10/100 ports (IEEE 802.3 Type 10Base-T, IEEE 802.3u Type 100Base-TX) Duplex: half or full	1 RJ-45 auto-sensing 10/100 port (IEEE 802.3 Type 10Base-T, IEEE 802.3u Type 100Base-TX) Duplex: half or full	2 RJ-45 auto-sensing 10/100 ports (IEEE 802.3 Type 10Base-T, IEEE 802.3u Type 100Base-TX) Duplex: half or full
AP characteristics
Radios	Single (a/b/g)	Single (a/b/g)	Dual (a/b/g)
Radio operation modes	Client access, Local mesh, Packet capture	Client access, Local mesh, Packet capture	Client access, Local mesh, Packet capture, Optional RF security
AP operation modes	Autonomous and controlled	Autonomous and controlled	Autonomous and controlled
Wi-Fi Alliance Certification	a/b/g Wi-Fi Certified	a/b/g Wi-Fi Certified	a/b/g Wi-Fi Certified
Physical characteristics
Dimensions	6.52(d) x 6.4(w) x 1.88(h) in. (16.56 x 16.26 x 4.78 cm)	8.44(d) x 7.25(w) x 2.14(h) in. (21.44 x 18.42 x 5.44 cm)	6.52(d) x 6.4(w) x 1.88(h) in. (16.56 x 16.26 x 4.78 cm)
Weight	1.41 lb. (0.64 kg)	2.54 lb. (1.15 kg)mounting bracket	1.5 lb. (0.68 kg)
Enclosure	Indoor, plenum rated	Die cast aluminum with 3-point silicone rubber gasket; compliant with IP65 and EN61373	Indoor, plenum rated
Mounting
		Outdoor Access Point, includes pole top U-bolts and wall mounting brackets
Environment
Operating temperature	32°F to 122°F (0°C to 50°C)	-4°F to 122°F (-20°C to 50°C)	32°F to 113°F (0°C to 45°C)
Operating relative humidity	5% to 95%, non-condensing	5% to 95%, non-condensing	5% to 95%, non-condensing
Non-operating/Storage temperature	-40°F to 176°F (-40°C to 80°C)	-40°F to 176°F (-40°C to 80°C)	-40°F to 176°F (-40°C to 80°C)
Non-operating/Storage relative humidity	5% to 95%, non-condensing	5% to 95%, non-condensing	5% to 95%, non-condensing
Electrical characteristics
Description	IEEE 802.3af PoE compliant or 5 VDC from available AC power supply	IEEE 802.3af PoE compliant	IEEE 802.3af PoE compliant or 5 VDC from available AC power supply
Maximum power rating	6.5 W	6.5 W	8.6 W
Antenna Connector	(2) RP-SMA with diversity	(2) Waterproof N-type female with diversity	(4) RP-SMA with diversity
Antenna	(2) 2 dBi dual-band 2.4/5 GHz omnidirectional antennas;	(2) 5.5 dBi 2.4 GHz omnidirectional	(4) 2 dBi dual-band 2.4/5 GHz omnidirectional antennas
Number of external antennas	2	2	4
Frequency band and Operating channels
FCC	2.412 - 2.462 GHz (1 - 11 channels) 5.180 - 5.240 GHz (36 - 48 channels) 5.745 - 5.825 GHz (149 - 165 channels)	2.412 - 2.462 GHz (1 - 11 channels) 5.745 - 5.825 GHz (149 - 165 channels)	2.412 - 2.462 GHz (1 - 11 channels) 5.180 - 5.240 GHz (36 - 48 channels) 5.745 - 5.825 GHz (149 - 165 channels)
EN	2.412 - 2.472 GHz (1 - 13 channels) 5.180 - 5.240 GHz (36 - 48 channels)	2.412 - 2.472 GHz (1 - 13 channels)	2.412 - 2.472 GHz (1 - 13 channels) 5.180 - 5.240 GHz (36 - 48 channels)
RCR	2.412 - 2.472 GHz (1 - 13 channels) 5.170 - 5.230 GHz (34 - 46 channels)		2.412 - 2.472 GHz (1 - 13 channels) 5.170 - 5.230 GHz (34 - 46 channels)
Radio
	FCC Part 15.247	FCC Part 15.247	FCC Part 15.247
Safety
	UL 2043 IEC 60950-1 EN 60950-1 EN 60601-1-2	UL 60950-1	UL 2043 IEC 60950-1 EN 60950-1 CSA 22.2 No. 950-95 CAN/CSA-C22.2 No. 60950-1-03 EN 60601-1-2
RF Exposure
	FCC Bulletin OET-65C RSS-102 EN 50385	FCC Bulletin OET-65C RSS-102 EN 50385	FCC Bulletin OET-65C RSS-102
Features
		Outdoor Access Point :	Optional : – Security sensor software upgrade for use with the HP ProCurve RF Manager IDS/IPS system
Notes
	Maximum transmit power varies by country.	Maximum transmit power varies by country. The HP ProCurve MSM310-R Access Point WW J9383A is no longer shipping into Japan	Maximum transmit power varies by country.

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	HP ProCurve MSM320-R Access Point US (J9365B) HP ProCurve MSM320-R Access Point WW (J9368B) HP ProCurve MSM320-R Access Point JP (J9528B)	HP ProCurve MSM325 Access Point US (J9369B) HP ProCurve MSM325 Access Point WW (J9373B)	HP ProCurve MSM335 Access Point US (J9356B) HP ProCurve MSM335 Access Point WW (J9357B)
Ports
	1 RJ-45 auto-sensing 10/100 port (IEEE 802.3 Type 10Base-T, IEEE 802.3u Type 100Base-TX) Duplex: half or full	2 RJ-45 auto-sensing 10/100 ports (IEEE 802.3 Type 10Base-T, IEEE 802.3u Type 100Base-TX) Duplex: half or full	1 RJ-45 auto-sensing 10/100/1000 port (IEEE 802.3 Type 10Base-T, IEEE 802.3u Type 100Base-TX, IEEE 802.3ab Type 1000Base-T) Media Type: Auto-MDIX Duplex: 10Base-T/100Base-TX: half or full; 1000Base-T: full only 1 RS-232C DB-9 console port
AP characteristics
Radios	Dual (a/b/g)	Dual (a/b/g)	Triple (a/b/g)
Radio operation modes	Client access, Local mesh, Packet capture	Client access, Local mesh, Packet capture, RF security	Client access, Local mesh, Packet capture, RF security
AP operation modes	Autonomous and controlled	Autonomous and controlled	Autonomous and controlled
Wi-Fi Alliance Certification	a/b/g Wi-Fi Certified	a/b/g Wi-Fi Certified	a/b/g Wi-Fi Certified
Physical characteristics
Dimensions	8.44(d) x 7.25(w) x 2.14(h) in. (21.44 x 18.42 x 5.44 cm)	6.52(d) x 6.40(w) x 1.88(h) in. (16.56 x 16.26 x 4.78 cm)	6.7(d) x 8.8(w) x 2.6(h) in. (17.02 x 22.35 x 6.6 cm)
Weight	2.91 lb. (1.32 kg)mounting bracket	1.5 lb. (0.68 kg)	3.97 lb. (1.8 kg)mounting bracket
Enclosure	Die cast aluminum with 3-point silicone rubber gasket; compliant with IP65 and EN61373	Indoor, plenum rated	Indoor, plenum rated
Mounting
	Includes pole top U-bolts and wall mounting brackets
Environment
Operating temperature	-4°F to 122°F (-20°C to 50°C)	32°F to 113°F (0°C to 45°C)	32°F to 122°F (0°C to 50°C)
Operating relative humidity	5% to 95%, non-condensing	5% to 95%, non-condensing	5% to 95%, non-condensing
Non-operating/Storage temperature	-40°F to 176°F (-40°C to 80°C)	-40°F to 176°F (-40°C to 80°C)	-40°F to 176°F (-40°C to 80°C)
Non-operating/Storage relative humidity	5% to 95%, non-condensing	5% to 95%, non-condensing	5% to 95%, non-condensing
Electrical characteristics
Description	IEEE 802.3af PoE compliant	IEEE 802.3af PoE compliant or 5 VDC from available AC power supply	IEEE 802.3af PoE compliant; IEEE 802.3af PoE for Gigabit Ethernet or External power supply available as accessory
Maximum power rating	8.6 W	8.6 W	12 W
Antenna Connector	(2) Waterproof N-type female (one per radio)	(4) RP-SMA with diversity	(3) RP-SMA
Antenna	(2) 5.5 dBi 2.4 GHz omnidirectional	(4) 2 dBi dual-band 2.4/5 GHz omnidirectional antennas	(3) Integrated, dual-band 2.4/5 GHz omnidirectional or directional patch antennas (per flap)
Number of internal antennas			6
Number of external antennas	2	4	3
Frequency band and Operating channels
FCC	2.412 - 2.462 GHz (1 - 11 channels) 5.180 - 5.240 GHz (36 - 48 channels) 5.745 - 5.825 GHz (149 - 165 channels)	2.412 - 2.462 GHz (1 - 11 channels) 5.180 - 5.240 GHz (36 - 48 channels) 5.745 - 5.825 GHz (149 - 165 channels)	2.412 - 2.462 GHz (1 - 11 channels) 5.180 - 5.240 GHz (36 - 48 channels) 5.745 - 5.825 GHz (149 - 165 channels)
EN	2.412 - 2.472 GHz (1 - 13 channels)	2.412 - 2.472 GHz (1 - 13 channels) 5.180 - 5.240 GHz (36 - 48 channels)	2.412 - 2.472 GHz (1 - 13 channels) 5.180 - 5.240 GHz (36 - 48 channels)
RCR	2.412 - 2.472 GHz (1 - 13 channels) 5.170 - 5.230 GHz (34 - 46 channels)
Radio
	FCC Part 15.247	FCC Part 15.247	FCC Part 15.247
Safety
	UL 60950-1 EN 60950-1	UL 2043 UL 60950 IEC 60950 IEC 60950-1 EN 60950-1 CSA 22.2 No. 950-95 CAN/CSA-C22.2 No. 60950-1-03 EN 60601-1-2	UL 2043 UL 60950-1 IEC 60950-1 EN 60950-1 CAN/CSA-C22.2 No. 60950-1-03
RF Exposure
	FCC Bulletin OET-65C RSS-102 EN 50385	FCC Bulletin OET-65C RSS-102 EN 50385	FCC Bulletin OET-65C RSS-102
Features
	Optional : – Security sensor software upgrade for use with the HP ProCurve RF Manager IDS/IPS system	Integrated security sensor for use with the HP ProCurve RF Manager IDS/IPS system :	Accepts external IEEE 802.11a/b/g (non-diversity) : Will operate all 3 radios; full power on IEEE 802.3af for Gigabit Ethernet : Integrated security sensor for use with the HP ProCurve RF Manager IDS/IPS system :
Notes
	Maximum transmit power varies by country.	Maximum transmit power varies by country. The HP ProCurve MSM325 Access Point WW J9373A is no longer shipping into Japan	Maximum transmit power varies by country. The HP ProCurve MSM335 Access Point WW J9357A is no longer shipping into Japan

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Standard specifications across all models

Radio characteristics

Radio Type: IEEE802.11a

Data rate1: 6 Mbps

Receiver sensitivity1: -87 dBm

Transmit power1: 18 dBm

Data rate2: 54 Mbps

Receiver sensitivity2: -67 dBm

Transmit power2: 12 dBm

Radio Type: IEEE802.11b

Data rate1: 1 Mbps

Receiver sensitivity1: -94 dBm

Transmit power1: 18.5 dBm

Data rate2: 11 Mbps

Receiver sensitivity2: -87 dBm

Transmit power2: 18.5 dBm

Radio Type: IEEE802.11g

Data rate1: 6 Mbps

Receiver sensitivity1: -87 dBm

Transmit power1: 18 dBm

Data rate2: 54 Mbps

Receiver sensitivity2: -70 dBm

Transmit power2: 13 dBm

Emissions

EN 55022 Class B; EN 301 489-1; EN 301 489-17; ICES-003 Class B; FCC Part 15, Class B

Standards and protocols

Mobility

IEEE 802.11a High Speed Physical Layer in the 5 GHz Band
IEEE 802.11b Higher-Speed Physical Layer Extension in the 2.4 GHz Band

IEEE 802.11d Global Harmonization
IEEE 802.11g Further Higher Data Rate Extension in the 2.4 GHz Band
IEEE 802.11i Medium Access Control (MAC) Security Enhancements

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HP Care Packs for ProCurve

HP ProCurve MSM310 Access Point US

3-year, 4-hour onsite, 13x5 coverage for hardware (UN687E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN688E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN690E)
3-year, 24x7 SW phone support, software updates (UN689E)
4-year, 4-hour onsite, 13x5 coverage for hardware (US021E)
4-year, 4-hour onsite, 24x7 coverage for hardware (US022E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US023E)
4-year, 24x7 SW phone support, software updates (US024E)
5-year, 4-hour onsite, 13x5 coverage for hardware (US025E)
5-year, 4-hour onsite, 24x7 coverage for hardware (US026E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US027E)
5-year, 24x7 SW phone support, software updates (US028E)

HP ProCurve MSM310 Access Point WW

3-year, 4-hour onsite, 13x5 coverage for hardware (UN687E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN688E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN690E)
3-year, 24x7 SW phone support, software updates (UN689E)
4-year, 4-hour onsite, 13x5 coverage for hardware (US021E)
4-year, 4-hour onsite, 24x7 coverage for hardware (US022E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US023E)
4-year, 24x7 SW phone support, software updates (US024E)
5-year, 4-hour onsite, 13x5 coverage for hardware (US025E)
5-year, 4-hour onsite, 24x7 coverage for hardware (US026E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US027E)
5-year, 24x7 SW phone support, software updates (US028E)

HP ProCurve MSM310 Access Point JP

3-year, 4-hour onsite, 13x5 coverage for hardware (UN687E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN688E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN690E)
3-year, 24x7 SW phone support, software updates (UN689E)
4-year, 4-hour onsite, 13x5 coverage for hardware (US021E)
4-year, 4-hour onsite, 24x7 coverage for hardware (US022E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US023E)
4-year, 24x7 SW phone support, software updates (US024E)
5-year, 4-hour onsite, 13x5 coverage for hardware (US025E)
5-year, 4-hour onsite, 24x7 coverage for hardware (US026E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US027E)
5-year, 24x7 SW phone support, software updates (US028E)

HP ProCurve MSM310-R Access Point US

3-year, parts only, global next-day advance exchange (UN647E)
3-year, 4-hour onsite, 13x5 coverage for hardware (UN648E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN649E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN650E)
1-year, post-warranty, parts only, global next-day advance exchange (UN651PE)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UN652PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UN653PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN654PE)

HP ProCurve MSM310-R Access Point WW

3-year, parts only, global next-day advance exchange (UN647E)
3-year, 4-hour onsite, 13x5 coverage for hardware (UN648E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN649E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN650E)
1-year, post-warranty, parts only, global next-day advance exchange (UN651PE)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UN652PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UN653PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN654PE)

HP ProCurve MSM320 Access Point US

3-year, 4-hour onsite, 13x5 coverage for hardware (UN683E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN684E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN686E)
3-year, 24x7 SW phone support, software updates (UN685E)
4-year, 4-hour onsite, 13x5 coverage for hardware (US013E)
4-year, 4-hour onsite, 24x7 coverage for hardware (US014E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US015E)
4-year, 24x7 SW phone support, software updates (US016E)
5-year, 4-hour onsite, 13x5 coverage for hardware (US017E)
5-year, 4-hour onsite, 24x7 coverage for hardware (US018E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US019E)
5-year, 24x7 SW phone support, software updates (US020E)

HP ProCurve MSM320 Access Point WW

3-year, 4-hour onsite, 13x5 coverage for hardware (UN683E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN684E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN686E)
3-year, 24x7 SW phone support, software updates (UN685E)
4-year, 4-hour onsite, 13x5 coverage for hardware (US013E)
4-year, 4-hour onsite, 24x7 coverage for hardware (US014E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US015E)
4-year, 24x7 SW phone support, software updates (US016E)
5-year, 4-hour onsite, 13x5 coverage for hardware (US017E)
5-year, 4-hour onsite, 24x7 coverage for hardware (US018E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US019E)
5-year, 24x7 SW phone support, software updates (US020E)

HP ProCurve MSM320 Access Point JP

3-year, 4-hour onsite, 13x5 coverage for hardware (UN683E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN684E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN686E)
3-year, 24x7 SW phone support, software updates (UN685E)
4-year, 4-hour onsite, 13x5 coverage for hardware (US013E)
4-year, 4-hour onsite, 24x7 coverage for hardware (US014E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US015E)
4-year, 24x7 SW phone support, software updates (US016E)
5-year, 4-hour onsite, 13x5 coverage for hardware (US017E)
5-year, 4-hour onsite, 24x7 coverage for hardware (US018E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US019E)
5-year, 24x7 SW phone support, software updates (US020E)

HP ProCurve MSM320-R Access Point US

3-year, parts only, global next-day advance exchange (UN551E)
3-year, 4-hour onsite, 13x5 coverage for hardware (UN552E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN553E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN554E)
1-year, post-warranty, parts only, global next-day advance exchange (UN635PE)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UN636PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UN637PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN638PE)

HP ProCurve MSM320-R Access Point WW

3-year, parts only, global next-day advance exchange (UN551E)
3-year, 4-hour onsite, 13x5 coverage for hardware (UN552E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN553E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN554E)
1-year, post-warranty, parts only, global next-day advance exchange (UN635PE)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UN636PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UN637PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN638PE)

HP ProCurve MSM320-R Access Point JP

3-year, parts only, global next-day advance exchange (UN551E)
3-year, 4-hour onsite, 13x5 coverage for hardware (UN552E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN553E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN554E)
1-year, post-warranty, parts only, global next-day advance exchange (UN635PE)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UN636PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UN637PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN638PE)

HP ProCurve MSM325 Access Point US

3-year, 4-hour onsite, 13x5 coverage for hardware (UN679E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN680E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN682E)
3-year, 24x7 SW phone support, software updates (UN681E)
4-year, 4-hour onsite, 13x5 coverage for hardware (US005E)
4-year, 4-hour onsite, 24x7 coverage for hardware (US006E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US007E)
4-year, 24x7 SW phone support, software updates (US008E)
5-year, 4-hour onsite, 13x5 coverage for hardware (US009E)
5-year, 4-hour onsite, 24x7 coverage for hardware (US010E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US011E)
5-year, 24x7 SW phone support, software updates (US012E)

HP ProCurve MSM325 Access Point WW

3-year, 4-hour onsite, 13x5 coverage for hardware (UN679E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN680E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN682E)
3-year, 24x7 SW phone support, software updates (UN681E)
4-year, 4-hour onsite, 13x5 coverage for hardware (US005E)
4-year, 4-hour onsite, 24x7 coverage for hardware (US006E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US007E)
4-year, 24x7 SW phone support, software updates (US008E)
5-year, 4-hour onsite, 13x5 coverage for hardware (US009E)
5-year, 4-hour onsite, 24x7 coverage for hardware (US010E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (US011E)
5-year, 24x7 SW phone support, software updates (US012E)

HP ProCurve MSM335 Access Point US

3-year, 4-hour onsite, 13x5 coverage for hardware (UN671E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN672E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN674E)
3-year, 24x7 SW phone support, software updates (UN673E)
4-year, 4-hour onsite, 13x5 coverage for hardware (UR988E)
4-year, 4-hour onsite, 24x7 coverage for hardware (UR989E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UR990E)
4-year, 24x7 SW phone support, software updates (UR991E)
5-year, 4-hour onsite, 13x5 coverage for hardware (UR992E)
5-year, 4-hour onsite, 24x7 coverage for hardware (UR993E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UR994E)
5-year, 24x7 SW phone support, software updates (UR995E)

HP ProCurve MSM335 Access Point WW

3-year, 4-hour onsite, 13x5 coverage for hardware (UN671E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UN672E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UN674E)
3-year, 24x7 SW phone support, software updates (UN673E)
4-year, 4-hour onsite, 13x5 coverage for hardware (UR988E)
4-year, 4-hour onsite, 24x7 coverage for hardware (UR989E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UR990E)
4-year, 24x7 SW phone support, software updates (UR991E)
5-year, 4-hour onsite, 13x5 coverage for hardware (UR992E)
5-year, 4-hour onsite, 24x7 coverage for hardware (UR993E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UR994E)
5-year, 24x7 SW phone support, software updates (UR995E)

Services

The benefits of the HP ProCurve Lifetime Warranty♦ and other support included with our products provide a robust platform for ongoing network support but many customers have advanced support needs. HP provides a full range of services to meet the end-to-end networking needs of our customers. Network lifecycle services form the core foundation of network consulting, assessments, planning, design, integration, deployment and management. HP offers a wide range of optional services to increase uptime, protect your technology investment and assist you with services. Please go to www.procurve.com/services for more information.

Services are also available through HP ProCurve channel resellers, who meet the most challenging customer networking solutions needs by designing and supporting complex networking and application environments. Contact your local HP ProCurve Master, Expert, or Professional channel reseller to learn more about their services and how they can meet your business needs.

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HP ProCurve 802.11a/b/g MultiService Access Point Series

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Model specifications

Standard specifications across all models

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HP ProCurve MSM320 Access Point US (J9360B) accessories

HP ProCurve MSM320 Access Point WW (J9364B) accessories

HP ProCurve MSM320 Access Point JP (J9527B) accessories

HP ProCurve MSM320-R Access Point US (J9365B) accessories

HP ProCurve MSM320-R Access Point WW (J9368B) accessories

HP ProCurve MSM320-R Access Point JP (J9528B) accessories

HP Care Packs for ProCurve

HP ProCurve MSM310 Access Point US

HP ProCurve MSM310 Access Point WW

HP ProCurve MSM310 Access Point JP

HP ProCurve MSM310-R Access Point US

HP ProCurve MSM310-R Access Point WW

HP ProCurve MSM320 Access Point US

HP ProCurve MSM320 Access Point WW

HP ProCurve MSM320 Access Point JP

HP ProCurve MSM320-R Access Point US

HP ProCurve MSM320-R Access Point WW

HP ProCurve MSM320-R Access Point JP

HP ProCurve MSM325 Access Point US

HP ProCurve MSM325 Access Point WW

HP ProCurve MSM335 Access Point US

HP ProCurve MSM335 Access Point WW

Services

Additional support

Purchase ProCurve Networking by HP products and services in North America

Purchase ProCurve Networking by HP products and services outside North America

Table of contents

HP ProCurve MSM310 Access Point US (J9374A)

HP ProCurve MSM310 Access Point WW (J9379A)

HP ProCurve MSM310 Access Point JP (J9524A)

HP ProCurve MSM310-R Access Point US (J9380A)

HP ProCurve MSM310-R Access Point WW (J9383A)

HP ProCurve MSM320 Access Point US (J9360A)

HP ProCurve MSM320 Access Point WW (J9364A)

HP ProCurve MSM320 Access Point JP (J9527A)

HP ProCurve MSM320-R Access Point US (J9365A)

HP ProCurve MSM320-R Access Point WW (J9368A)

HP ProCurve MSM320-R Access Point JP (J9528A)

HP ProCurve MSM325 Access Point US (J9369A)

HP ProCurve MSM325 Access Point WW (J9373A)

HP ProCurve MSM335 Access Point US (J9356A)

HP ProCurve MSM335 Access Point WW (J9357A)

Documentation

Support

Training

Newsletter articles